CaSES’s Commitment to Privacy

Your privacy is important to us. The CaSES Privacy Policy has been developed to demonstrate our firm commitment to your privacy and to explain how the CaSES Association collects, uses, shares, and safeguards Personal Data and Non-Personal Data on www.casesendo.com and on any other websites and mobile applications CaSES may launch in the future, as well as microsites, social media sites, and any other digital platform or service operated or used by CaSES from time to time (Sites). CaSES recognizes its responsibility to treat with care and protect the information and data it collects, and to respect your data privacy.

Your use of the Sites and participation in CaSES programs and services signifies that you understand this Privacy Policy and that you acknowledge the collection, use, and storage of and your rights as described herein.

This Privacy Policy is subject to change.

Who We Are

CaSES is a not-for-profit organization with headquarters in Barbados.

Data Collection

CaSES collects data online, by phone, or by paper that allows CaSES to identify or contact you (Personal Data) to carry out its business purposes. We collect this information at various points of service, including, but not limited to, when you register for CaSES membership, change your membership, reapply, register for an CaSES event or program, purchase CaSES products or services, complete a contract form or survey, sign up for a newsletter, volunteer, or otherwise interact with CaSES.

The types of Personal Data CaSES collects includes, but is not limited to, the following:

• General data (e.g., names, dates of birth, home and business addresses, email addresses, internet protocol addresses and mobile, landline, business, and/or personal telephone numbers that are provided by our members or other customers).
• Site usage (e.g., browsing history, search terms, member login activity, and email clicks).
• Products and services viewed, including advertisements for such products and services.
• Professional data (e.g., school information, and licensure information).
• Other identification information (e.g., photographs and audio during podcasts, lectures, public performances).
• Financial information (e.g., credit and debit card numbers, credit reports, passwords, PINs) for product sales purposes.
• Sensitive Personal Data (e.g., racial or ethnic origin, political opinions,  membership, health data) for diversity or accessibility purposes, employment purposes, surveys, Education Leadership Institute, educational programs and services, membership, and professional aggregation.

CaSES also receives Personal Data from third parties for CaSES’s use in marketing and providing products and services.

CaSES collects information (whether online, by phone, or by paper) that does not directly identify you (Non-Personal Data). The types of Non-Personal Data we collect includes, but is not limited to:

• Computer, operating system, and platform type.
• Internet service provider.
• Your industry and business (e.g., company size and location, job functions, seniority levels).

Personal Data

CaSES uses Personal Data to carry out its business purposes, which include but are not limited to, membership transactions, product and service transactions, conference registrations, directories, targeting products, services, and messages based on your interests, or to otherwise interact with CaSES. More specifically, CaSES uses Personal Data, sometimes in combination with Non-Personal Data, in a variety of ways, including, but not limited to:

• Carry out obligations arising from or related to membership, or any other contract entered into between you and CaSES.
• Account set up and administration.
• Provide service communications such as bill reminders, order confirmations, program registrations, and customer service messages.
• Provide products, information, and services.
• Respond to your emails or online requests for products, services, or information.
• Identify you when you visit our Sites.
• Research and development purposes.
• Carry out polls and surveys.
• Provide you, or permit selected third parties to provide you, with information about events, products, or services.
• Personalize and improve the usability of CaSES’s Sites, products, and services.
• Personalize content, advertising, marketing, programs, and services to you.
• Meet internal audit requirements.
• Legal obligations.
• Publish membership directories, membership lists, and registration lists on the Sites, in print, and in digital media to allow the public to find you.
• Ensure that content is presented most effectively for you and your computer.

Non-Personal Data

CaSES uses Non-Personal Data to improve the usability of the Sites and for other business reasons. We or third-party companies also use the Non-Personal Data to target advertisements to you.

Please note that when you select an advertising link or other link that takes you to sites not operated by CaSES, you may be subject to the privacy policies of these third-party sites.

Cookies

Cookies are small files used to send information from our Sites to your web browser. The Sites use session cookies, which are destroyed when a user closes the Internet browser, and permanent cookies, which remain on the user’s hard drive until manually deleted by clearing the cache. Cookies are used for many purposes, including allowing users to access member-protected content without logging in before loading each page. Permanent cookies allow users to utilize the “remember me” feature to avoid having to log in again to the Sites after closing the previous internet browser session. You can control cookie settings in your internet browser to automatically reject some forms of cookies. If you view the Sites without changing your cookie settings, you are indicating your consent to receive all cookies from CaSESs Sites. If you do not allow cookies, some features and functionality of CaSESs Sites may not operate as expected.

Security

Your privacy is of the utmost importance to us, but due to legal and security matters that are beyond our control, we cannot guarantee that the data that you may provide to us, including personally identifiable information, is not disclosed to a third party. CaSES incorporates reasonable safeguards to protect the security, integrity, completeness, accuracy, and privacy of the data we collect. In our efforts to make the Sites secure, we use the latest industry standards to safeguard the confidentiality of your personally identifiable information, such as firewalls and Secure Socket Layers, where appropriate. CaSES also takes precautions to protect information from loss, misuse, and alteration. Only CaSES employees who need access to your data in order to do their job are allowed access. Pursuant to PCI compliance requirements, CaSES employs procedures to safeguard any credit card data we collect from you when making an order. Please note, however, that no method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Public Access

The Sites contain discussion forums, message boards, and other public or member-based forums. Any data that you provide in these forums may become public and/or available to all members, and you must exercise caution when deciding to provide any data, including personal information. Although we try to protect personally identifiable information, CaSES cannot guarantee the privacy of any data that you provide on these forums; accordingly, any information you provide is at your own risk. CaSES is not responsible for maintaining the privacy or secrecy of any passwords or account information that you may have disclosed.

Data Retention

In general, CaSES retains data for the period necessary to fulfill its business purposes, unless a longer period is required, needed for archival and research purposes, or permitted by law.

Third-Party Sites

The Sites may include links to other websites that are not owned or controlled by CaSES, and CaSES is not responsible for the contents of any linked site, the conduct of any linked site, or any changes or updates to such sites.

CaSES may provide links to you only as a convenience, and the inclusion of any link does not imply an endorsement by CaSES of the website. You should read the privacy policy of the third-party provider to see how your data will be treated on its site.

How to Contact CaSES

If you have any questions, comments, requests, or concerns related to this Privacy Policy, please contact CaSES via support@casesendo.org